Privacy Policy

Effective Date: 22/08/25
Controller: Becky Walsh, sole trader, 33 Clifton Road, Weston-super-Mare, North Somerset BS23 1BN
Email: becky@beckywalsh.com
Registered with the Information Commissioner’s Office (ICO).

1. Background

We respect and value the privacy of everyone who visits our websites and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

This Policy applies to the following sites and all their subdomains:

If you do not agree with this Privacy Policy, you should stop using our sites.

2. Information We Collect

Depending on how you use our sites, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Address

  • Company name (if applicable)

  • IP address, browser type, and operating system

  • Demographic information (if you provide it voluntarily)

Counselling Clients
If you use counselling services, we may also collect special category data, such as information about your health, mental well-being, and personal history. These records are securely stored on a password-protected device and retained for 7 years after your last session, in line with professional and insurance guidance. After this, they are securely deleted or destroyed.

3. How We Use Your Data

We process your data under the UK GDPR and Data Protection Act 2018. We use it to:

  • Provide services you request (e.g. counselling, courses, events)

  • Communicate with you about your booking or enquiry

  • Send newsletters or updates (only if you have opted in)

  • Improve our websites and services

  • Meet our legal and professional obligations

We will never sell your data or send you unsolicited marketing.

4. Legal Bases for Processing

We process personal data only where at least one of these applies:

  • You have given consent (e.g. newsletter sign-up)

  • It is necessary for a contract (e.g. booking counselling or events)

  • It is required by law

  • It is in our legitimate interest and does not override your rights (e.g. website analytics)

For counselling clients, we also rely on your explicit consent to process special category data.

5. Data Sharing

We only share data where necessary to provide our services. This may include:

Third Party Purpose Data Shared
MailerLite Email newsletters Name, email address
Zoom Online counselling/sessions Name, email, meeting details
PayPal / BACS Payments Payment details (handled securely)
WordPress Website hosting Technical/usage data
Squarespace Website hosting (beckywalsh.live) Technical/usage data
Google Analytics Site analytics IP address, usage data

We may also use Facebook/Instagram pixels if you engage with our social media, for marketing analytics.

We will only share data with third parties where they comply with UK GDPR and use it solely for the agreed purpose.

6. Data Retention

  • Counselling notes: kept 7 years after your last session, then securely deleted.

  • Mailing list contacts: deleted immediately if you unsubscribe.

  • Other enquiries/bookings: kept only as long as necessary for administration and legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You can exercise these rights by contacting us at becky@beckywalsh.com.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data is being misused: www.ico.org.uk.

8. Cookies

Our sites use only essential cookies necessary for functionality and performance. Analytics tools (e.g. Google Analytics) may also set cookies to help us understand website use.

You can adjust your browser settings to block or delete cookies at any time. Please note that disabling cookies may affect site functionality.

We do not use cookies for tracking or targeted advertising without your consent.

9. Data Security

We take appropriate measures to protect your personal data, including:

  • Password-protected electronic storage

  • Secure payments processed through trusted providers

  • Access limited to authorised personnel only

However, internet transmission is never completely secure, and you should take precautions when sending information online.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a new effective date.