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SUMMARY:Civility and respect – Personal resilience and self-protection
DESCRIPTION:Having a good understanding of yourself means you’ll know what to do when someone tries to push your buttons. In this webinar\, we discuss emotional resilience and emotional intelligence and how this applies to specific council situations. \nEach of the webinars will give real situation scenarios and what to do in each of them\, including: \n\nMeetings\nCouncillors with Councillors\nDealing with members of the public who may be vexatious\nStaff having issues with other staff
URL:https://beckywalsh.com/event/civility-and-respect-personal-resilience-and-self-protection-2/
CATEGORIES:Events
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